A CRM built and supported by Euro Digital Technologies

Euro Digital Technologies LLC is an IT solutions company based in Mussafah, Abu Dhabi. Since 2016 we have supplied and supported software, IT infrastructure, websites, apps and digital marketing for businesses across the UAE. The company is ISO certified and ICV certified, and is an official Meta WhatsApp Business Partner.

EDCRM.AI is our CRM product. It is sold, configured and supported by the same team, so the people who set up your account are the people you call when you need help.

Through our IT and digital marketing work we kept meeting the same problem. A business would spend on advertising and a new website, the enquiries would arrive, and then a good share of them would go unanswered because they were spread across a web form inbox, a personal WhatsApp, a missed-call list and a spreadsheet.

The fix was rarely more advertising. It was one place where every enquiry lands, a fast first reply and a follow-up that does not depend on memory. EDCRM.AI is how we deliver that, with WhatsApp at the centre because that is where customers in this region prefer to talk.

We do the set-up with you, not for you in isolation. That matters, because a CRM only works if it matches how your team actually sells.

• We start with a demo and a conversation about where leads get lost today.
• We configure pipelines, channels and automations, and import your data.
• We train your team on real cases from your business.
• We stay available for support and changes after go-live.

Our office is at Office M-03, Building C-201, Mussafah Shabiya MBZ-12, Abu Dhabi, UAE. The team in Abu Dhabi works with a delivery team in India, which helps us support customers in both regions.

You can reach us at sales@eurodigital.ae or on +971 56 187 4676.